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10 Frequently Asked Questions About POS Systems in Kenya for Small/Medium Size Businesses


10 Frequently Asked Questions About POS Systems in Kenya for Small/Medium Size Businesses 

  1. What is a POS system?

A POS system (Point of Sale) is a software and hardware combination that allows businesses to process and manage transactions, track inventory, and generate reports – and have complete control of business operations. 

  1. What are the advantages of using a POS system?

Benefits of using a POS system in Kenya include increased efficiency, improved accuracy, better inventory management, and the ability to generate detailed sales reports. With this, you’re able to have full control of your business. 

  1. What types of businesses can benefit from using a POS system in Kenya?

Any business that deals with transactions and inventory can benefit from using a POS system, including retail stores, wines and spirits, bookshops, cosmetics shops, agrovets, restaurants, pharmacies, and service-based companies. 

  1. How much does a POS system cost?

The cost of a POS system in Kenya varies depending on the features and size of the business. A basic system can cost as little about one thousand shillings for monthly subscription or a one off payment. 

  1. Can a POS system integrate with other software?

Yes, many POS systems offer integrations with other software, such as Bulk SMS, accounting, payroll, and customer relationship management (CRM) systems, top-ups and others. 

  1. How long does it take to set up a POS system?

The time it takes to set up a POS system depends on the size of the business and the complexity of the system. A basic system can be set up in a few hours, while a more advanced approach can take several days, including training staff.


  1. Do POS systems come with technical support?

Yes, most POS systems in Kenya come with technical support, including phone, email support, client portal etc., and online resources such as user manuals and FAQs. 

  1. Can a POS system be used for online transactions?

Many POS systems can be integrated with e-commerce platforms to process online transactions. 

  1. Can a POS system be used for mobile payments?

Many POS systems offer mobile payment options, including mobile devices such as smartphones and tablets. 

  1. What security measures does a POS system have in place?

POS systems have several security measures in place, including encryption of sensitive data, user authentication, and regular software updates to address vulnerabilities. 

Who are we?

PawaPOS is a market-leading Mobile POS System provider in Kenya with over years of business experience.

Our leading sectors are wines and spirits, retail shops, agrovets, cosmetics shops, distributors and other businesses.

We are dedicated to providing your store with the most up-to-date and reliable point-of-sale hardware, along with software management tools to help you manage your business effectively.


Interested in a Simple, Reliable and Mobile Cloud Based POS System in Kenya? Contact us Today on +254 707 806 212 or Download on Google Playstore or Send Email

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