Mobile Point-of-Sale (POS) systems offer a plethora of advantages for small businesses. One of the most straightforward benefits of implementing such platforms includes a significant boost in returns.
Today we will show you how businesses are harnessing the power of mobile POS systems in Kenya to increase customer retention and improve sales.
Improving Customer Retention Rates
Retaining customers is very difficult when there are a handful of businesses in one location offering similar products. In order to stay ahead of other competitors in the space, establishments must provide a noteworthy experience inside the store.
When customers can get their questions answered in real-time, they feel more satisfied. They are able to find the same experience shopping online that you cannot do at a physical store. Mobile POS System will help save money and time by providing what your clients want – an interactive and hands on way of doing business with you!
Tech-Savvy Marketing Edge
Mobile POS platforms open up a menu of cutting-edge features that can help businesses win over tech-savvy customers. Options like mobile payments, e-receipts and remote checkout reduce friction, which is often tied to a memorable, seamless experience.
For quick service restaurants, a whopping 70 percent of food businesses using a mobile POS system admitted that using such platforms contribute to accuracy and speed during service. This advantage is beneficial for both parties: customers complain less about wrong orders and restaurants waste less time (and money) on food-related disputes.
“As the demand for an omni-channel customer experience grows, retailers will need to seek out mobile POS systems engineered to increase management capabilities, operational efficiencies and productivity while boosting sales,” said Jeff Njuguna, Director of Small Business Empowerment Program Kenya.
How PawaPOS Can Help
Today’s customers want a tech-fueled experience while doing shopping and browsing through stores.
The PawaPOS mobile POS systems in Kenya is packed with robust features, including inventory management, tax management, reporting, mobile payments and other customized integrations. Establishments that are looking to expand their business should also know that mobile POS systems in Kenya are scalable. As the company grows, so does the POS.
The thing about Mobile cloud-based POS systems in Kenya is that they’re a lot cheaper in upfront costs than legacy software. With affordable monthly payments, all you need to get started is your Mobile Phone.
Small Business Bureau